Accessibility Page Navigation
Style sheets must be enabled to view this page as it was intended.

Student Support Agreement

Information for students with a disability

If a student has a disability/specific learning difficulty (SpLD) that affects their academic studies they will need to have a Student Support Agreement ( SSA ) set up.

Meeting the Disability Officer


The student will need to meet with the Disability Officer, so they can discuss how the disability may affect their studies. If the student has already disclosed their disability on their application form, the Disability Officer will try to make contact as soon as the application is processed.

It is advisable for the student to meet with the Disability Officer as soon as possible – either in the first week of arriving at the College or before. If the student has a SpLD, such as dyslexia, they will need to provide up-to-date written evidence of this which indicates its effect on academic study (see Disability FAQs for more information).

Informing relevant staff


From the discussion and the information contained in the disability documentation the Disability Officer can assess for any necessary reasonable adjustments/accommodations for the student's studies. The SSA is then completed. It gives the student's contact information, course details, the nature of the disability and details of the support and adjustments agreed.

A copy of the SSA and diagnostic report will only be circulated to relevant staff if the student formally consents to this. Typically, the Disability Officer will send the SSA to faculty Registry (who coordinate special exam arrangements), the student's lecturers and Academic Advisor/Personal Tutor (if the student has one) and International Partnerships Office (where applicable).

A copy is sent to the Head of Student Support for students in BAM faculty. The Disability Officer will notify Library and Careers & Business Relations staff as necessary.

Reviewing a student's needs


After a student's first semester, the Disability Officer will make contact and offer an appointment to review the SSA and check that the student's needs are being met. All discussions will be treated as confidential.

Feedback received from a postgraduate student, Faculty of Humanities, Arts and Social Sciences:    

‘The accommodations I received from lecturers during my MA programme in International Relations were supportive throughout my studies at the college. Due to the physical nature of my disability, I was unable to participate in certain course requirements and so appropriate alternative arrangements were made, with the agreement of the Programme Director.  By communicating my disability needs to the Disability Officer, the process of having to approach each individual lecturer to explain the details of my condition was simplified and reduced a lot of stress.  The Disability Officer provided excellent attention regarding any matter that came up throughout my course. She was always available for a chat to discuss any issues, and promptly handled my needs with great compassion and professionalism which was incredibly helpful’.  

Feedback received from an international exchange student,  Faculty of Business and Management:

‘I really liked this school. My semester here has been great and I really appreciated all that has been done for me considering my eyesight problems. The staff and the teachers knew my problem and were very helpful.'

Page last updated 12/6/2011

"I enjoyed the practical, work-related nature of the MA Entrepreneurial Management degree course; and I made a fantastic network of international friends and business contacts during my time at EBS London."

Zeynap Koksal

Student quote