Refunds Policy

This policy is effective from May 2018

Regent’s refund policy applies to all our students. The population includes but is not limited to students in receipt of tuition fee loan schemes (SLC, US Department of Education and other), students who finance their own studies and students whose fees are paid for by a sponsor (corporate, family or other).

Advance tuition deposit refunds

Please note that under normal circumstances all refunds of advance tuition deposits are non-refundable. However, at the discretion of the University if you pay your advance tuition deposit but do not enrol, you may be able to request a refund of your advance tuition deposit if any of the situations outlined below apply: 

  • Your Tier 4 visa has been refused through no fault of your own. You will need to provide the University with a copy of the refusal notice from the Home Office and we will use this to determine the reason for the refusal and whether you are eligible for a tuition deposit refund; or
  • Your request for official government financial aid (e.g. US Financial Aid, Swedish Board of Student Finance (CSN), etc) has been formally declined or denied. Official documentation proving the rejection of aid must be submitted to the University in order to assess your eligibility for a tuition deposit refund; or
  • We cancel the programme for which your deposit was paid, and we are not able to offer you a satisfactory alternative; or
  • You cancel within 14 days of paying the deposit (proof of the date that you sent the deposit will be required in the event of such a refund request).

If you would like to request a refund of your advance tuition deposit, please send an email request to [email protected].

Tuition Fee Refunds

Degree-seeking students and inbound independent study abroad students

Programmes of study of eight weeks or more

Programmes of study lasting less than eight weeks

English Language Programmes

SLC tuition fee loans though Regent’s

US loans through Regent's

Closure or material changes to programmes of study

Details

Refund payments

If your refund request is approved, the University repay funds within 14 days of our Finance office receiving your request. We will pay the refund to whomever made the original tuition fee payment.

Appeals

If you want to make an appeal against any aspect of our Refund Policy, you should do so in writing. Please address your appeal to our Finance department, and email it to [email protected].

We will then email you a refund appeal form to complete. Any appeals which relate to our refund policy must be made within six months of your official date of withdrawal from the University.

Definitions

New students: students commencing their studies as a brand new student to the University or commencing a postgraduate programme after completing an undergraduate programme.

Returning students: students who are returning to their studies for a second or subsequent semester, which also includes those who are transferring internally to a new programme of study, at the same degree level.